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US Airways Station Manager
| Location: | Halifax, Nova Scotia, Canada |
|---|---|
| Job Type: | Permanent |
| Posted: | 23rd Mar 2010 |
| Closing Date: | 20th Apr 2010 |
| Posted By: | US Airways |
| Details: | |
| US Airways Station Manager Duties • Serves as a customer advocate, maintaining a high level of customer service delivery by all Station personnel. • Oversees financial administration operations for airport unit. • Provides leadership to a team of front line and service provider employees in order to meet departmental and corporate goals in YHZ . • Assumes responsibility for employee management including hiring and firing decisions, performance reviews, salary administration, training and career development. • Oversees supervisory staff which includes the counsel and development of supervisory staff as required. • Continually evaluates, recommends and coordinates new processes to improve performance goals while increasing efficiency of the work unit. • Develops employees to their fullest potential by providing frequent positive and corrective feedback. • Achieves operational scorecard goals and maximizes operational performance, adjusting to changes and proactively solving problems, including but not limited to: on time performance, customer complaints and issue resolution, OJI, safety audits, metrics and gate/baggage service operation. • Performs administrative tasks as it relates to service provider payments and ensuring internal control procedures are followed. • Operates the Station within budget constraints and with emphasis on customer service and safety. • Perform other duties as assigned by the Manager. • Travel Required. Minimum Qualifications • Bachelors Degree or equivalent • MUST HAVE 5 years Airline Management work experience • Excellent supervisory, leadership and motivational skills • Demonstrated ability to develop and manage an operational budget • Able to evaluate, identify and recommend changes for operational and financial improvement • Must be able to perform multiple tasks in a timely manner, under pressure and with minimal supervision • Demonstrated excellence in customer service • Must have the ability to train and develop others • Effective communication and organizational skills • Must have necessary work documents to work in Canada and necessary visa/documents to travel to USA • Must be fluent in both spoken and written English | |
| Sorry! This job is no longer active as the closing date for applications has passed. You can view other vacancies from this company (if they have any) by clicking on their name above, alternatively we may have some suggestions for similar vacancies listed below that might be of interest. | |
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